Privacy Policy

Conditions of access

In accordance with Regulation (EU) 2016/679 (“GDPR”), Ludoil Energy S.r.l. (“Company” or the “Owner”) is providing the following information regarding the processing of personal data to inform users ("User" or "Users") of the ludoil.it website ("Website") of its policy regarding the protection of personal data and how the personal information of Users is collected and managed during navigation on the Website and for the use of its services.

Access to the pages of the website of Ludoil Energy S.r.l. implies acceptance of the following conditions on the part of the user:

The information contained on the website of Ludoil Energy S.r.l. has been prepared exclusively in order to satisfy visitors’ information needs regarding the activity undertaken by Ludoil Energy S.r.l. and the services offered by the same.

This site is owned by Ludoil Energy S.r.l. All the documentation contained therein, photographs, images, drawings, trademarks, software, intellectual properties rights icons and any other content are the exclusive property of Ludoil Energy S.r.l., which owns the rights of use, protected by the laws in force. Therefore, the content of this site may not be duplicated, modified, processed, transmitted or distributed, in whole or in part, without the specific written authorization of Ludoil Energy S.r.l.

The web pages of this site are periodically updated. However, Ludoil Energy S.r.l. assumes no responsibility for the completeness and updating of the information contained on the site. Ludoil Energy S.r.l. also shall bear no responsibility for any manipulation of the site undertaken by third parties.

Ludoil Energy S.r.l. shall also bear no responsibility for any damage that may be caused to the users or third parties as a result of the access or use or download of materials on these web pages.

Merely accessing the website does not involve the processing of personal data. Where it is necessary to acquire personal data, you will be provided with specific information in accordance with Article 13 of Regulation (EU) 2016/679.

Information on the processing of personal data

Ludoil Energy S.r.l. collects some of your personal data to allow you, as a data subject, the exercise of the rights referred to in art. 15 et seq. of the Rules of Procedure. The data in question are collected in order to correctly identify the person from whom the request for the exercise of rights comes and provide the related answer.

The provision of the data indicated as mandatory (that is, data marked with an asterisk [*]) is necessary to allow the exercise of the rights referred to in art. 15 and following. of the Regulation, as well as the acquisition of a copy of its identification document; otherwise,Ludoil Energy S.r.l. will not be able to identify it correctly and to comply with its requests.

The data you provide will be processed exclusively in order to comply with your request, in compliance with a legal obligation, and for the time necessary for this purpose. The data will also be subject to further storage for a period not exceeding 6 years from the processing of your request exclusively for purposes related to the protection of rights of Ludoil Energy S.r.l.

The data will not be communicated to third parties, unless there are protection requirements of Ludoil Energy S.r.l. that make it necessary to communicate it to the Supervisory or Judicial Authority.

We inform you that the Company has appointed a Data Protection Officer, who can be contacted at info@ludoil.it. Finally, we inform you that pursuant to the current regulations you can propose any complaints regarding the processing of your personal data to the Guarantor for the protection of personal data.

Commercial and marketing purposes

The User's personal data may also be processed, subject to their consent, for the following additional purposes functional to the activity of the Owner or of a third party:

  • market research, economic and statistical analyses;
  • marketing of the services of the Owner and / or of a third party, sending of material for advertising / informative / promotional purposes and participation in initiatives and offers aimed at rewarding the Customers of the Owner;
  • surveys of customer satisfaction on the quality of services provided.

These activities may concern the products and services of the Owner, as well as of companies controlled by Ludoil Energy S.r.l. or their business partners and may also be carried out through an automated call system, without the intervention of an operator, including electronic mail, and SMS (Short Message Service) messages.

Consent to the processing of data and communication on the below-mentioned topics for the aforesaid purposes is optional and may be revoked at any time through the Contacts section.